Have questions?
I've gathered the common ones to make this easier.
Same or next business day. If it's a live incident, say so in the first line and I'll treat it that way.
Two sentences: what system is involved, and what's going wrong or what you want it to do. That's enough for me to tell you whether it's an assessment, an hour bank, or a fixed-fee project.
Both. Assessments and defined projects are fixed fee. Ongoing help runs through hour banks of 5, 10 or 25 hours — no minimums, no expiry.
Same person. This site is my portfolio and my experience; TenantCraft is the consultancy I run alongside it — client engagements go through there.
Yes, across Canada and the US. Remote by default, on-site only where it genuinely helps.