I developed this app to support first responders in tracking client interactions and ongoing incidents or issues, now deployed at an enterprise level. Built on Microsoft Power Apps, it provides organizations with a powerful, scalable solution for real-time operational oversight. Data is securely managed in Dataverse, and with increasing data volume, I transitioned storage to Microsoft Teams Dataverse, enabling seamless integration and collaboration within Teams. This app delivers an intuitive, enterprise-grade tool designed to optimize workflows and ensure visibility across complex operations.